Start exploring now
Step into a new kind of Teams experience, purpose-built for the frontline. Explore an interactive demo of the frontline Teams mobile app to see it in action across real-world scenarios—and imagine what’s possible for your teams.
Enabling your frontline workers
with Microsoft 365 and Teams
Frontline workers are an essential part of your organization — they are the first to engage your customers, the first to see products and services in action, and the first to represent your brand. Yet, many frontline workers still rely on disconnected tools and processes that can create unnecessary friction.
Try the interactive demoSee what’s possible
Watch how Microsoft can help your frontline workers keep pace with changing business needs and transform your frontline. Discover how employees can stay connected, act quickly, and drive productivity—without sacrificing security.
Get started fast with Teams for your Frontline
Reimagine Teams for your
frontline workers
An easily configured and branded home experience in Teams puts just what your workers need at their fingertips to enable on-shift productivity and off-shift employee connection.
Easily deploy and manage Teams for your frontline at scale
Get frontline workers up and running fast with seamless collaboration and targeted communications, keep team membership updated automatically, and scale to build workloads onto a single, foundational platform.
8 success factors for valuable Microsoft Teams solutions for frontline workers
Customers who have successfully embarked on a journey to empower their frontline with Microsoft Teams see the following factors as pivotal to their success:
- Keep frontline workers front and center of every technical and adoption decision.
- Define a problem worth solving – identifying what’s needed by whom and why before the how.
- Ensure collaboration between business and IT leadership for a solution that solves the problem and aligns with the business needs.
- Engage with frontline managers who often define the ways of working and drive adoption of new technology with their frontline teams.
- Leverage purpose-built capabilities from Microsoft plus platform extensibility to meet their unique needs.
- Start simple for rapid time-to-value.
- Capture frontline user feedback as part of the pilot.
- Expand frontline solutions continuously to drive evolving business outcomes.
Customer stories
Customers across various industries and worldwide locations have leveraged Microsoft Teams to provide intuitive, secure solutions to address key scenarios for their frontline workers. Explore how Microsoft Teams has helped other organizations achieve their goals while streamlining frontline worker experiences.
Resource library
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Teams for frontline playbook
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Frontline Success Kit
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Frontline technical deployment guide
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Bring your own device policy
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Frontline communication templates
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Accessibility & translation GIFs
Empower your frontline workers with Teams
Provide frontline workers with tools that give them flexibility, a sense of purpose, and the right knowledge to improve business outcomes.
